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Delivery Information

Outstations

Peninsular Malaysia

We ship most items across Peninsular Malaysia within 3 working days. Working days include Monday-Friday, excluding holidays.

East Malaysia (Sarawak, Sabah, Labuan)

We ship most items to East Malaysia within 3 to 7 working days. Working days include Monday-Friday, excluding holidays.


Note:

Courier Services

We use with POS Laju, GD Express and SEND to ship your packages. You will receive a shipping confirmation e-mail that will confirm a consignment note & stamp; live tracking. You may notice the tracking status might have not updated or slightly delayed. That's because the most couriers will only update tracking status on the next processing day.


Ensuring an On-Time Delivery

Please ensure the delivery address, receiver’s name and contact numbers are accurate and complete (including any business name if delivering to a work address) so that the delivery can be made on schedule. You can also specify a different delivery address while ordering and have your order delivered to your workplace or to your friends.


Delivery

Please note that time-scales for delivery and delivery charges will vary depending on the availability of the items ordered, and your address. Please allow for extra time for deliveries to outside of the Kuala Lumpur metro area. We cannot accept orders from or deliver to addresses outside Malaysia. Please ensure that you have provided complete delivery address. Delivery of an order shall be completed when we deliver the item(s) to the address you gave us when placing your order. You own the item(s) once we have received payment in full from you in respect of such item(s) - unless and until the Contract is cancelled, in which case ownership of the item(s) reverts to us on our refund to you in respect of the cancelled item(s). The item(s) will be your responsibility from the completion of delivery of such item(s).